Email your AI Agent
Send documents and questions to your AI agents by email and track processing in the AI Inbox.
Overview
Every Domavia account includes a personal email address you can use to route documents and queries directly to your AI agents. Send an email — attach files, write a question, or forward a document — and the appropriate AI agent picks it up automatically.
You can track everything in real time at /ai/inbox.
Your agent email address
Your inbound email address follows this pattern:
<agent>@inbound.domavia.appAvailable agent addresses:
| Address | Agent | Best for |
|---|---|---|
[email protected] | Intake | General submissions, first-touch documents |
[email protected] | Research | Research queries, background checks |
[email protected] | Drafting | Document drafts, writing tasks |
[email protected] | Audit | Compliance review, verification tasks |
If you send to a generic address or forward an email, the agent is automatically determined based on content and your account's routing rules.
Supported attachments
The following file types are recognised and saved as documents in your account:
- PDF (
application/pdf) — the most common format for official documents - Word documents (
.docx) — converted and stored for processing - Images (JPEG, PNG) — queued for OCR-based extraction
Attachments are stored as User Documents and linked to the originating email so you can trace the full audit trail.
Tracking your submission
After you send an email, you receive an acknowledgment reply within seconds. The email includes:
- A link to the AI Inbox entry for your submission
- The agent that received your email
- The current processing status
Processing goes through these stages:
- Received — email stored and spam-checked
- Classified — email type detected (personal, newsletter, automated)
- Routed — assigned to the correct AI agent
- Completed or Failed — final state with results or error reference
When processing completes (or fails), you receive a second email with a link to the results or a reference ID for support.
Reassigning agent targets
From the AI Inbox, switch to the Board view to drag and drop emails between agent columns. Changes take effect immediately and trigger re-processing if needed.
You can also use the detail page for an individual email to update the agent target.
Spam filtering
Emails with a spam score above 5.0 are silently discarded. If a legitimate email doesn't appear in your inbox within 30 seconds, check your email client's spam settings and ensure your sending domain has a valid SPF/DKIM record.
Automatic newsletter routing
Emails that match newsletter patterns (bulk sender headers, unsubscribe links) are automatically routed to the Research agent rather than Intake. This keeps your intake queue focused on actionable items.
FAQ
Can I send multiple attachments in one email? Yes. Each attachment is processed individually and stored as a separate document, all linked to the same inbox entry.
Can I reply to the acknowledgment email to add more information? The acknowledgment email creates a reply-to thread. Additional replies are not ingested as separate workflow runs.
What happens if processing fails? You receive a failure notification with a reference ID. Contact support with that ID for investigation.
Is my email content private? Yes. Inbound emails are stored encrypted and scoped to your organisation. No email content is used for training or shared with third parties.