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Domavia
Authentication
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Account Management

Manage your Domavia account with secure authentication, profile settings, and account recovery

Manage your Domavia account with secure authentication, profile settings, and account recovery options.

Getting started

Creating your account

Domavia offers secure authentication through trusted providers like Google and GitHub, as well as traditional email and password registration.

  1. Visit the Registration Page

  2. Choose Your Sign-In Method

    • Sign in with Google - Use your Google account
    • Sign in with GitHub - Use your GitHub account
    • Or, sign up using your email and a secure password.

  3. Authorize Domavia or Verify Your Email

    • If using a provider, you'll be redirected to authorize Domavia.
    • If using email, you'll receive a verification link.

  4. Complete Your Profile

    • Your name and email are automatically imported if using a provider.
    • Add your preferences and settings
    • Upload a profile picture (optional)
    • Set your notification preferences

Why we recommend passwordless

While we offer password-based login, we recommend using a provider for better security:

  • No passwords to remember - Use accounts you already have
  • No password resets - Never worry about forgotten passwords
  • Better security - Use Google/GitHub's built-in security features
  • Faster sign-in - One click to authenticate

Logging in

Standard login

  1. Go to the Login Page

    • Visit the login page
    • Or click "Sign In" from any page

  2. Choose Your Sign-In Method

    • Click "Sign in with Google", "Sign in with GitHub", or your preferred provider.
    • Or, enter your email and password.

  3. Authenticate with Your Provider

    • Sign in to your Google/GitHub/Apple account if not already signed in
    • Authorize Domavia to access your basic profile information

  4. Stay Signed In (Optional)

    • Your session will remain active for 24 hours of inactivity
    • Use only on personal, secure devices

Can't access your account?

If you're having trouble signing in:

  1. Verify Your Provider Account

    • Make sure you can sign in to your Google/GitHub account directly
    • Reset your provider password if needed (at google.com or github.com)

  2. Check Your Email

    • Ensure you're using the same provider account you registered with
    • Look for any security notifications from your provider

  3. Contact Support

    • If you still can't access your account, email support@domavia.app
    • Include the email address associated with your account

Managing your profile

Updating personal information

  1. Go to Account Settings

    • Click your profile picture in the top right
    • Select "Account Settings"

  2. Edit Your Profile

    • Name: Update your display name
    • Email: Change your email address (requires verification)
    • Profile Picture: Upload a new photo

  3. Save Changes

    • Click "Save" to update your information
    • You'll see a confirmation message

Changing your sign-in provider

If you want to use a different provider (e.g., switch from Google to GitHub):

  1. Navigate to Security Settings

    • Go to Account Settings
    • Click the "Security" tab

  2. Link Additional Providers

    • Click "Add Sign-In Method"
    • Choose the provider you want to add
    • Authorize the connection

  3. Remove Old Providers (Optional)

    • You can keep multiple providers linked
    • Or remove providers you no longer want to use
    • At least one provider must remain linked

Email verification

When you change your email address:

  1. Verification Email Sent

    • Check your new email address
    • Look for a verification message from Domavia

  2. Click Verification Link

    • The link will confirm your new email
    • Your account will be updated automatically

  3. Sign In Again

    • Use your new email address to log in
    • Your old email will no longer work

Account security

Two-factor authentication

Your account security is managed by your chosen provider (Google, GitHub, etc.). To enable two-factor authentication:

  1. Enable 2FA on Your Provider

    • Go to your Google/GitHub security settings
    • Enable two-factor authentication there
    • This automatically protects your Domavia account

  2. Provider-Managed Security

Security best practices

Keep Your Account Safe:

  • Secure your provider account - Your Google/GitHub security protects Domavia
  • Enable 2FA on your provider - Add an extra layer of security
  • Don't share your login credentials with anyone
  • Log out when using shared or public computers
  • Keep your email secure - it's used for account recovery
  • Be cautious of phishing emails - Domavia does not ask for your provider password

Secure Browsing:

  • Always look for "https://" in the address bar
  • Be suspicious of unexpected emails asking you to log in
  • Report suspicious activity to our support team

Recognizing legitimate emails

Domavia will only send emails from these domains:

We will never:

  • Ask for your provider password via email
  • Request you to sign in through email links
  • Include suspicious links or attachments

Logging out

Standard logout

  1. Click Your Profile

    • Click your profile picture or name in the top right

  2. Select "Sign Out"

    • Your session will end immediately
    • You'll be redirected to the home page

Automatic logout

Your session will automatically end after:

  • 24 hours of inactivity
  • 7 days if you checked "Remember me"
  • When you close your browser (if you didn't check "Remember me")

Sign out everywhere

To sign out of all devices:

  1. Go to Security Settings
  2. Click "Sign Out All Devices"
  3. Confirm the action

This is useful if:

  • You lost a device
  • You think someone else accessed your account
  • You want to reset all active sessions

Account recovery

If you can't access your email

Contact our support team if you:

  • No longer have access to your registered email
  • Need to change your email but can't verify it
  • Are having trouble with account recovery

Account deletion

To delete your account:

  1. Go to Account Settings > Danger Zone

    • You can permanently delete your account and all associated data from your account settings.

  2. Contact Support (Alternative)

    • If you have trouble with the self-serve option, email us at support@domavia.app
    • Include your account email and reason for deletion

  3. Identity Verification

    • For security, we may need to verify your identity before proceeding with deletion.

  4. Data Removal

    • Your account and data will be permanently deleted.
    • This action cannot be undone.

Before deleting your account:

  • Export any data you want to keep
  • Cancel any active subscriptions
  • Note that deletion is permanent and irreversible

Mobile app authentication

Signing in on mobile

The mobile app uses the same credentials as the website:

  1. Download the App

    • Available on iOS App Store and Google Play Store

  2. Sign In

    • Use your same email and password
    • Enable biometric login if available (Face ID, Touch ID, fingerprint)

  3. Stay Signed In

    • The app will keep you logged in securely
    • You can sign out from the app settings

Biometric authentication

If your device supports it:

  1. Enable in Settings

    • Go to app settings
    • Turn on "Biometric Login"

  2. Set Up Your Biometric

    • Follow your device's setup process
    • Your password is still required occasionally for security

Troubleshooting

Common login issues

"Authentication failed"

  • Make sure you can sign in to your provider account directly
  • Try a different browser or clear your cache
  • Contact support if the issue persists

"Provider authentication failed"

  • Verify you can sign in to your provider directly
  • Check if your provider account is locked or suspended
  • Try using a different provider if you have multiple linked

Browser issues

Can't log in on your browser?

  • Clear your browser cache and cookies
  • Disable browser extensions temporarily
  • Try using an incognito/private browsing window
  • Update your browser to the latest version

Contact support

If you're still having trouble:

Email Support: support@domavia.app

Include in your message:

  • Your registered email address
  • Description of the problem
  • What you were trying to do
  • Any error messages you see

Privacy and data

Your data

We protect your personal information:

  • Encrypted storage of all sensitive data
  • Secure transmission using industry-standard encryption
  • Limited access - only authorized personnel can view your data
  • Regular security audits and updates

Data export

You can request a copy of your data:

  1. Contact support@domavia.app
  2. Request a data export
  3. We'll send you a secure download link

Privacy policy

Read our full Privacy Policy to understand:

  • What data we collect
  • How we use your information
  • Your rights and choices
  • How to contact us about privacy

Need help? Our support team is here to assist you with any account or authentication questions. Email us at support@domavia.app.

Account Setup

Complete your Domavia account setup to get personalized recommendations and access all platform features.

Quick Start Guide

Get up and running with your Domavia account in just a few minutes using secure passkey authentication.

On this page

Getting startedCreating your accountWhy we recommend passwordlessLogging inStandard loginCan't access your account?Managing your profileUpdating personal informationChanging your sign-in providerEmail verificationAccount securityTwo-factor authenticationSecurity best practicesRecognizing legitimate emailsLogging outStandard logoutAutomatic logoutSign out everywhereAccount recoveryIf you can't access your emailAccount deletionMobile app authenticationSigning in on mobileBiometric authenticationTroubleshootingCommon login issuesBrowser issuesContact supportPrivacy and dataYour dataData exportPrivacy policy