Getting Started with Domavia
Complete onboarding guide to help you get started with Domavia's global mobility and wealth management platform
Welcome to Domavia! This guide will walk you through your first steps on the platform, from account creation to completing your profile and starting your first journey.
What is Domavia?
Domavia is an integrated platform for global mobility, wealth structuring, and international tax planning. Whether you're seeking residency in a new country, managing properties across borders, or structuring your family's wealth, Domavia provides:
- AI-Powered Guidance: Personalized recommendations based on your goals
- End-to-End Workflows: From eligibility checks to application submissions
- Professional Network: Access to vetted lawyers, accountants, and advisors
- Family Coordination: Manage complex multi-generational applications
- Compliance Automation: Stay compliant across multiple jurisdictions
Who is Domavia For?
Digital Nomads & Remote Workers
Find optimal countries for remote work visas, track tax residency across multiple jurisdictions, and manage visas automatically.
High-Net-Worth Families
Structure wealth across jurisdictions, coordinate family applications, and access vetted wealth advisors.
Property Investors
Discover investment opportunities worldwide, track Golden Visa programs, and manage property portfolios.
Business Owners & Entrepreneurs
Explore business-friendly jurisdictions, structure holding companies, and access corporate service providers.
Account Creation
Step 1: Sign Up
Visit the registration page and create your account:
Email & Password: Use a secure email you check regularly
Two-Factor Authentication (2FA): Highly recommended for security
Passkey Support: For mobile devices, enable passkey authentication
Security Tips:
- Use a password manager for strong, unique passwords
- Enable 2FA immediately after registration
- Verify your email address before proceeding
Step 2: Choose Your Plan
Domavia offers multiple plans to fit your needs:
| Plan | Price | Best For |
|---|---|---|
| Free | $0/month | Exploring options, basic research |
| Explorer | $29/month | Growing individuals and small teams |
| Navigator | $99/month | Professionals managing complex workflows |
| Pathfinder | $299/month | Power users and teams |
| Enterprise | Custom | Organizations with custom requirements |
Plan Comparison:
- Free: 100 API requests/min, 10 AI operations/hour, 1 GB storage, community support
- Explorer: 300 API requests/min, 50 AI operations/hour, 10 GB storage, email support
- Navigator: 600 API requests/min, 200 AI operations/hour, 50 GB storage, priority support, advanced AI insights
- Pathfinder: 1,200 API requests/min, 500 AI operations/hour, 200 GB storage, custom integrations
- Enterprise: Unlimited everything, dedicated support, custom contracts
You can start with Free and upgrade anytime. See Billing for full details.
Step 3: Verify Your Identity
For Navigator and higher plans, identity verification is required:
Upload Passport: Photo of your passport bio page
Proof of Address: Utility bill or bank statement (< 3 months old)
Selfie Verification: Quick selfie for liveness check
Why Identity Verification?
- Enables document signing and e-signatures
- Required for official visa applications
- Protects your account from unauthorized access
- Compliance with KYC regulations
Profile Setup
Complete your profile to receive personalized recommendations.
Personal Information
Navigate to Profile � Personal Info:
- Full Name: As it appears on your passport
- Date of Birth: For age-dependent visa eligibility
- Current Citizenship(s): Multiple citizenships supported
- Current Residency: Where you reside
- Tax Residency: Where you pay taxes (can differ from residence)
Goals & Preferences
Tell us what you're trying to achieve (Profile � Goals):
Primary Goal
Select your main objective:
- Obtain Residency: Seeking residency in a new country
- Invest in Property: Looking for international real estate
- Optimize Taxes: Reduce tax burden legally
- Acquire Citizenship: Pursuing second citizenship
- Establish Business: Set up international business structure
- Family Planning: Coordinate multi-generational mobility
Geographic Preferences
Specify regions or countries of interest:
- Preferred Regions: Europe, Asia-Pacific, Americas, Middle East, Africa
- Specific Countries: List countries you're interested in
- Climate Preferences: Tropical, temperate, cold, arid
- Languages: Languages you speak or are willing to learn
Financial Parameters
Help us understand your financial capacity:
- Investment Budget: Range you're willing to invest
- Annual Income: For income-based visas
- Net Worth: Total assets minus liabilities
- Risk Tolerance: Conservative, moderate, aggressive
Family Information
If you have family members who will be included (Profile � Family):
Add Family Members: Spouse, children, parents, siblings
Relationship Type: Legal relationship to you
Dependency Status: Financially dependent or independent
Their Goals: What they want to achieve
Family Coordination Benefits:
- See how your applications affect each other
- Identify blockers (e.g., child's age threshold approaching)
- Coordinate document collection across family
- Shared family timeline view
Document Vault
Upload important documents for quick access (Documents � Vault):
Recommended Documents:
- Passport (bio page)
- Birth certificate
- Marriage certificate (if applicable)
- Diplomas and degrees
- Employment contracts
- Tax returns (last 3 years)
- Bank statements (last 6 months)
- Property deeds
- Business registration certificates
Document Security:
- All documents encrypted at rest (AES-256)
- Access logs tracked (ODRL policies)
- Granular sharing controls (share with lawyers only)
- Automatic OCR for text extraction
Exploring Your Options
Once your profile is complete, start exploring:
AI Guidance Dashboard
Visit Dashboard � AI Guidance to see personalized recommendations:
- Recommended Pathways: Top 5 visa/residency programs for you
- Eligibility Scores: Percentage match for each program
- Investment Requirements: What you need to invest
- Timeline Estimates: How long each pathway takes
- Recommended Actions: Specific actions to take
Ask AI Anything: The AI chat assistant can answer questions like:
- "What are my cheapest options for EU residency?"
- "Which Golden Visa programs accept real estate investment?"
- "How can I minimize my tax burden as a US citizen abroad?"
- "What documents do I need for a Portugal D7 visa?"
Location Discovery
Explore countries and cities (Explore � Locations):
Filters:
- Cost of Living: Monthly budget ranges
- Climate: Temperature and precipitation preferences
- Safety: Crime rates and political stability
- Healthcare: Quality and accessibility
- Education: International schools for families
- Internet Speed: For remote workers
- Tax Rates: Personal and corporate tax levels
Location Cards Show:
- Quality of life score
- Cost of living index
- Visa-free access for your passport
- Available residency programs
- Recommended neighborhoods
- Expat community size
Pathway Comparison
Compare multiple pathways side-by-side (Compare � Pathways):
Select Programs: Choose 2-4 programs to compare
View Side-by-Side: Requirements, costs, timelines
Decision Matrix: Weighted scoring based on your priorities
Save Favorites: Bookmark for later review
Starting Your First Application
Ready to apply? Here's how:
Step 1: Select a Pathway
From your recommendations or search results:
Click Start Application on the program card
Review program overview and requirements
Confirm you meet minimum eligibility criteria
Step 2: Eligibility Check
Complete the detailed eligibility wizard:
Basics:
- Age, citizenship, current residency
- Criminal background check status
- Health conditions (for medical visa requirements)
Financial:
- Investment capacity
- Income sources
- Asset ownership
- Proof of funds availability
Education & Work:
- Degrees and certifications
- Work experience
- Professional licenses
- Language proficiency
Family:
- Dependents included in application
- Each member's eligibility
- Family dependency graph
The system calculates your feasibility score (0-100%) and highlights:
- Requirements Met: Criteria you already satisfy
- Action Needed: What you need to prepare
- Blockers: Disqualifying factors (if any)
Step 3: Document Collection
Gather required documents based on the program:
The system shows:
- Documents you've already uploaded
- � Documents pending upload
- Documents requiring certification/translation
- Documents to be requested from authorities
Document Assistant:
- Sample documents for reference
- Certification/apostille requirements by country
- Translator finder (certified translators in your area)
- OCR for automatic data extraction
Step 4: Application Review
Before submission, review everything:
Pre-Flight Check: Automated validation of all requirements
Missing Items: List of incomplete items
AI Review: AI assistant reviews for common mistakes
Cost Breakdown: Complete cost estimate (application fees, legal fees, investments)
Step 5: Submit
Submission Options:
- DIY Submission: Submit directly to government (if allowed)
- Legal Assistance: Work with a vetted lawyer (recommended)
- Full Service: Domavia handles everything end-to-end
After Submission:
- Track application status in Dashboard � Applications
- Receive notifications for status changes
- Upload additional documents if requested
- Schedule appointments (biometrics, interviews)
Understanding Your Dashboard
Your personalized dashboard (Dashboard � Overview) shows:
At-a-Glance Metrics
- Active Applications: Number of in-progress applications
- Days to Next Deadline: Upcoming critical dates
- Compliance Score: Tax residency compliance across jurisdictions
- Net Worth: Total assets across all currencies
- Family Progress: Overall family application progress
Quick Actions
- Upload Document: Quick upload to vault
- Ask AI: Open AI chat assistant
- View Timeline: See family application timeline
- Schedule Call: Book consultation with advisor
Recent Activity
- Application status changes
- Document requests
- AI recommendations
- Notifications from service providers
Using AI Guidance Effectively
Maximize value from the AI assistant:
Types of Questions to Ask
Eligibility:
- "Am I eligible for Portugal's D7 visa?"
- "What's the minimum investment for Greece's Golden Visa?"
Comparison:
- "Compare Portugal vs Spain Golden Visa programs"
- "Which EU country has the lowest tax rates?"
Process:
- "What documents do I need for a Portugal NIF number?"
- "How long does the D7 visa process take?"
Strategy:
- "How can I optimize my tax residency?"
- "Should I apply for citizenship by descent first?"
AI Memory & Personalization
The AI remembers:
- Your profile and preferences
- Previous questions and conversations
- Documents you've uploaded
- Applications you're working on
Managing AI Memory (Settings � AI Guidance � Memory):
- View what AI remembers about you
- Edit or correct misconceptions
- Clear specific conversation threads
- Full memory reset (nuclear option)
Mobile App
Download the Domavia mobile app (iOS/Android):
Mobile Features:
- Document scanning with OCR
- Location-based recommendations
- Travel tracking (automatic via GPS)
- Push notifications for deadlines
- Biometric authentication
- Offline mode for document access
Unique Mobile Capabilities:
- Passport Scan: Instant MRZ extraction
- Receipt OCR: Scan expense receipts for financial tracking
- Travel Timeline: Automatic trip logging for tax residency
- Notifications: Real-time alerts for status changes
Security & Privacy
Domavia takes your privacy seriously:
Data Encryption
- At Rest: AES-256 encryption for all stored data
- In Transit: TLS 1.3 for all network traffic
- Documents: Sensitive documents encrypted with per-user keys at rest
Access Controls
- Two-Factor Authentication (2FA): Required for financial operations
- Passkeys: Biometric authentication for mobile
- Session Management: Active sessions visible in settings
- IP Whitelisting: Restrict access to known IPs (optional)
Data Portability
- Export: Download all your data as JSON/PDF
- Delete: Request account deletion (30-day recovery window)
- Audit Logs: See who accessed what and when
Getting Help
Support Channels
- Email Support: Contact Support
- Community Forum: Connect with other users
- Knowledge Base: Searchable documentation and FAQs
Premium Support
Pathfinder and Enterprise plans include:
- Dedicated Advisor: Your personal account manager
- Video Calls: Schedule video consultations
- Priority Queue: Skip the line for support
- Proactive Outreach: We reach out before deadlines
Quick Actions
Now that you're set up:
- Complete Your Profile: More details = better recommendations
- Explore Locations: Browse the location discovery tool
- Chat with AI: Ask questions to understand your options
- Upload Documents: Build your document vault
- Start an Application: Pick a pathway and begin
Related Guides:
- AI Guidance - Master the AI assistant
- Family Coordination - Coordinate with family
- Tax Residency - Understand tax implications
- Document Services - Manage your documents
Welcome to Domavia -- your partner in global mobility!